Course Description
This 2 day course covers the following subject areas:
- Prepare for the RCA Process
- Establish the Team
- Describe the Problem
- Develop the Interim Containment Action
- Define and Verify Root Cause and Escape Point
- Choose and Verify Permanent Corrective Action
- Implement and Validate Permanent Corrective Action
- Prevent Recurrence
- Recognize Team and Individual Contributions
- Follow-up Action Tracking
Target Audience
- Product Development Design Engineers
- Manufacturing Process Engineers
- Quality Engineers
- Manufacturing Supervisors and Line Personnel
- Middle Management and Support Personnel
Prerequisite
Prior root cause analysis experience is an asset but not mandatory
